How do I reset my password?

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You can reset your password by doing the following.

Step 1: Go to the login page and click on the "forgot password" button.

 

Step 2: Then enter your AutoServe1 username and hit submit

E-mail field is blank when attempting to create/change password? 

When creating a new account, the e-mail field may appear to be blank and cannot be edited. If this is the case, there may be another instance of AutoServe1 logged in, or the change password request may already be used.

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If you see this blank field, look at the top right corner of the web page. If it has a field indicating a person's title and name, this means a user is already logged into the browser.

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If you don't see this, skip to the "Reset Password" section below.

Already Logged In:

To resolve this:

1) Click the three bars on the top left and click "Sign out"

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2) Click the link in the e-mail once again.

The e-mail field should now populate. You can now create a new password.

 

Alternatively, you may also open the link in an incognito window. You can do this in Google Chrome by right clicking the link in the e-mail and select "Open in an incognito window." Alternatively, if using Outlook, you can copy the link and paste it in an incognito window by pressing Ctrl+Shift+T.

 

If you don't see the field above in the top right corner or if the problem still persists, this means that the link in the e-mail has already been used. 

Reset Password

To change your password:

1) Go to https://app.autoserve1.com/login and click "Forgot password?"

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2) Type in the e-mail address and hit "Submit"

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3) Open up the link. the e-mail should now populate. You should now be able to update/create your password.

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If you have any questions or concerns, please don't hesitate to contact us.

Phone:
1-800-268-3437

Email:
Sales Inquiries: sales@autoserve1.com
Billing Inquiries: customer.support@autoserve1.com 
Technical Inquiries: techs@autoserve1.com

Online:
https://autoserve1.zendesk.com/hc/en-us/requests/new

 

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